Browse & select a topic below:
-
What is a custom logo charge?
A custom logo charge is necessary to prepare a logo or graphic you submit to us to be imprinted on a product. You can select one of our free stock logos or use
your own artwork. A custom logo charge is a one-time fee. Once your artwork is on file, you won't be charged a custom logo charge for future orders.
-
What are screen charges, plate charges, and programming fees?
These are industry standard charges for the setup of specific printing equipment used to produce your imprinted products. Plastic pens, apparel, and many
advertising specialty items use a screen printing process. Vinyl calendars require a metal plate to imprint your message. Laser engraving is a computerized
process that requires specific programming to setup each order. Please see the product details pages for set up fees.
-
What is a setup fee?
This is an industry standard charge for the setup of specific printing equipment used to produce your imprinted products.
-
I've ordered from you before, do I still have to pay a setup fee?
Yes. Every time an order is placed, a setup fee will be charged for preparing the machines for your order.